General website information for Memletics.com
(!) By using this site you agree to the
Memletics Terms of Use Agreement.
This page provides general support for the Memletics.com website. It contains further
information on:
What are the system requirements for using Memletics.com?
- A machine capable of running Microsoft Internet Explorer version 5 and above, or Netscape
Navigator 6 and above. Other browsers should still work sufficiently, however we cannot answer
questions for those browsers.
- Those browser products installed correctly.
- Cookies enabled in those browsers. See
more information
» on cookies.
- An adequate Internet connection, preferably 33.6k or above.
Are there any additional requirements for specific site functions?
Yes. For the Memletics store you need SSL or https access - see the store
help page. For PDF formatted files you need the Adobe Acrobat reader - see the
product format help page.
Note: Some users have reported issues with ZoneAlarm Pro when using the store. If you get page timeout errors, try disabling ZoneAlarm temporarily.
What are the symbols after certain links on the site?
We use two symbols after links to help you understand what those links will do. These are:
^ - This indicates the page (within the Memletics site) will open in another browser
window
» - This indicates the page is on an external site.
If there are no symbols after the link, the link takes you to a page within the
Sometimes links with symbols don't appear to work. What's happening?
It may be because the window is already open, but it's behind your current browser window. In
Microsoft Windows try pressing Alt-Tab to switch to other windows (hold your finger on Alt to
see all the windows you can switch to). Alternatively you can click the icons on the task bar.
Why do we use cookies on the site?
We use cookies on the site to assist with site functionality. They are required for the
Memletics Store and the Memletics Forums. Cookie usage is within our privacy policy described in
the Memletics Terms of Use agreement.
Where can I get more help on cookies?
See more information
» on cookies.
What are some common problems users have while browsing the site?
- Most often its cookies. Please ensure they are enabled before using the store.
- If you are sure cookies are enabled but get an error while accessing the store, try entering the store from the home page. This often resets cookie problems, especially if you have linked directly to a page in the store.
- The store has a 20 minute session timeout. If you do not move between pages within 20 minutes, you may loose your session. If this happens, you will need to restart your order.
- Some users have reported issues with ZoneAlarm Pro while using the store. If you get excessive page timeouts, try disabling this software temporarily.
Where can I get further support for problems I have using the site or it's features?
The first place is this Memletics Support area. You can also search
the site at the search page (on the Navigation bar on the left of the main pages) - this includes all the support
pages.
If you need to contact the webmaster, please see the contact us page.
Does Memletics.com have a site terms of use or legal page?
Yes, it's here.
Can I copy material from the Memletics.com site without permission?
Generally no - all parts of the site are restricted by copyright. If you wish to use any
material from the site, please contact us first.
Does Memletics.com have a linking policy, if I want to link to the site?
Yes, although its pretty simple. See the Memletics Terms of Use
agreement.
What variation of English appears in Memletics.com products?
We use American English, and associated measurement systems, in most
Memletics products. This is because we are catering to a larger customer base in
the USA and Canada.
Will Memletics be translated to other languages?
At present there are no immediate plans to translate Memletics products into
other languages.
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